Word of mouth is great, but we all have to blow our own trumpets and 2015 will be no different. It’s quite incredible but 2014 is nearly at an end and while we all make comments like “where did it go” and “how did that happen so fast”, the best prepared salons and spas are deep into their 2015 planning.
Here at Mutu HQ, in the wilds of Cheshire, we think it’s our job to help. So, next week we’ll be publishing a special promotion calendar that you can download and print that will give you all the important 2015 dates to plan around. Then, over the course of the next few weeks and months, we’ll be taking you through different promotional ideas, tricks and tips to keep you clients engaged and to motivate those lazy ones that never buy any retail!
What will you need? Well, you need a way to shout from the hilltops. So you’ll need to use Mutu’s promotional messages for your phone system. Get in touch – we can help with your Mutu Salon Call Manager and even provide voice over recordings for your promotions – it’s a really professional and soft way to tell your clients what you’re doing. They love them and don’t find them intrusive at all.
You’ll also need to be communicating via social media, email and your website. If you didn’t know, Mutu can help with all of that too, so if you’re not communicating with your clients enough right now, get in touch and we’ll help. We’re the salon communication experts, after all. And really importantly, you need to be tracking all your promotions through your Point-Of-Sale computer system. If you don’t have one or you’re not happy with your existing system, our independent reception health check will help you decide the best route to take.
So, there’s plenty to do and lots of fun to be had in the process. First up next week we’ll start by looking at January – it can be a slow month but we’ll have some amazing ideas here on the Mutu blog next week. See you then!