Salon Call Manager just got Better

Later on this year Salon Call Manager is booked in for a haircut and some Botox!

We are launching our new version of the leading salon communications system.

Here’s what you will get;

New user interface with more call information filters so you can customise your view. For example, just show missed calls, as this is one of the most important details.

  • New user interface with more call information filters so you can customise your view. For example, just show missed calls, as this is one of the most important details.
  • Live call information just got quicker, now you can see incoming calls before the client has finished listening to the welcome message!
  • See who is calling. The live call information can now include the clients name (EPoS dependant – please ask us about this feature).
  • Missed call SMS notification. If a client calls from a mobile but their call is not answered, they can automatically receive a predetermined SMS message just to let them know the salon will get back to them soon. Add a link to online/last minute bookings if required.
  • Monthly call report, detailing Missed % and Actioned %, plus the 5 busiest days of the month to try and help you plan your reception resource for next month.
  • Salon Call Manager Certification for all receptionist staff who complete the free refresher course.

Once we have completed the final touches, we will get in contact to arrange a time convenient to you and your salon to move over to the new solution. Until then please keep Action-ing those missed calls!

Categories: News