Centralised Bookings - Great for salon groups

Salon Call Manager

Call Manager has been created specifically to address the unique requirements of receptions in Hair and Beauty salons.

Our technology is simple to use and fully managed by Mutu to ensure that your promotional and marketing activity is reflected within the Call Manager every time a customer is connected to your salon.

It has a wide range of features to help you manage your reception desk, helping you to maximise every call into your business.

The Salon Call manager enables you to answer various questions about your business, allowing you to take your business to the next level with confidence.

Just a few of the questions you would be able to answer with the Salon
Call Manager are:

How many calls are we receiving?
How many calls are answered – how many are missed?
When are our busy hours and how can we ensure we don’t miss calls when the lines are busy?
What happens to calls when the salon is closed?
How many enquiries does my advertising produce?
What happens if we have a problem with our phone lines?

With live call information and monthly reporting you can see exactly how many calls are coming into your salon; the time of the calls and on what days you receive the most calls. If you happen to miss a call you can see the number which called you live on our web interface, and call them straight back.

With our professionally voiced marketing messages your customers can be informed about any special offers, new products and services or special events at your salon, giving you the chance to maximise the opportunity from every single call.

Our inbuilt disaster recovery also means that in the event of problems with your telephones, we can immediately switch all inbound calls to another salon, landline or mobile number, ensuring that no matter what the situation your customers can always reach you.

Whether you run a small suburban hair salon or are a fully networked multisite franchise or chain –

We have a bespoke solution that is perfect for you and your business.