Never miss a client call again...

Salon Call Manager Logo

Boost salon profit

How much do missed client calls cost you? If you miss just 4 calls a day it could be costing you £47,424 a year in lost turnover. Check how much you’re losing with our instant calculator.

Installing Salon Call Manager ensures you’ll never miss a client call again. Just imagine the extra revenue this could generate for your salon and the number of new clients you’d gain.

Did you know 68% of new clients won’t call back if their first call isn’t answered? Salon Call Manager automatically sends your caller a SMS letting them know you’ll be phoning them straight back then prompts your receptionist with a ‘missed call alert’ to ensure they phone and clinch the booking.

Turn callers into clients, faster:

  • Instantly SMS missed callers
  • Professionally recorded greeting
  • Team alerts for missed calls
  • Out-of-hours messages
  • Direct callers to online booking
  • Increase sales with on-hold advertising
  • Keep track with daily reporting
  • Live call view for instant callbacks
Toby Dicker / SCM Profit

“Without Salon Call Manager we’d be losing sales.”

Mutu Hair & Beauty Model

Calculate how much your salon is losing each month

Hairdressing Software

Market your salon

Turn your phone system into a sales tool  with Salon Call Manager’s promotional messaging and on-hold marketing. Engaging your clients with professionally recorded marketing enhances your brand image, reduces caller frustration and makes their wait time more pleasant and helpful.

As they hold for their call to be answered promote your latest hair and beauty offers, products and services with powerful adverts recorded by professional voice over artists. Prefer not to advertise? Use caller waiting time to give directions, parking and other useful salon information.

Tell your clients about your:

  • New salon services
  • Online booking
  • Exclusive offers
  • Recommend a Friend
  • Loyalty card
  • Retail promotions
  • Late night opening
  • Gift cards
  • Team updates
  • Encourage reviews
Skyler McDonald / SCM Marketing

“When launching Skyler London, we were looking for the best technologies to support our business and Mutu were totally on it. Highly recommended!”

Sean Hanna & Skyler McDonald, Directors & OwnersSkyler London

Call 0333 332 3999 to book your Salon Call Manager demo

Manage your team

Worried your reception is missing calls, not ringing callers back and losing appointments? With Salon Call Manager your team gets instant automatic ‘missed call alerts’ prompting them to pick up the phone, while an ‘action’ button on screen lets you easily check whether that vital callback has been made and the appointment booked.

Out of the salon? On holiday? Wherever you are, stay in control and keep an eye on your team’s performance with our end-of-day SMS report. Daily, weekly and monthly reports ensure you can monitor and manage your team to improve client service and profitability.

Set your team up for success:

  • Missed call alerts to your team
  • Live call view for instant callbacks
  • Call recording
  • Automatic SMS to missed client calls
  • Help desk support for your team 24/7
  • End-of-day SMS report
  • On-demand call statistics
  • Monthly call reports
Sally Montague / SCM Manage Team

“It’s always scary to think how many calls you are missing, but being able to see and action missed calls so easily has changed how our Front of House operate.”

Sally Montague, Owner & FounderSally Montague Hair Group
Salon Call Manger Receptionist
Mobile Phone

Improve client experience

Want to improve your client service when reception is busy, unattended or shut? With Salon Call Manager your clients will get a professional friendly response 24/7.

Your callers will never hear the engaged tone again, always  hear a professional welcome greeting and are encouraged to stay on the call or book online by your personalised message. If they hang up they will receive an instant text message letting them know you have their number and will be calling them straight back.

Deliver an experience your clients will love:

  • Professionally recorded welcome message
  • Instant SMS to client when you miss their call
  • On-hold promotional messages
  • Direct callers to your online booking
  • Live call view for instant callbacks
  • Daily reports to improve customer service

Put your clients first. Call 0333 332 3999.

Peace of mind support 24/7

How do you tell your clients if you have to close in an emergency? Do you have a plan for power failure? Call our support team who will immediately upload a specific message to let your clients know what’s going on. Our UK based helpdesk is available 24/7.

In the event of a telecoms failure, we can route your calls to another phone or mobile. Your clients call the same salon number and hear the same messages, the business just keeps running.

Keep your clients informed

Salon Call Manager helps provide business continuity during:

  • Weather disruption
  • Power cuts
  • Team meeting/training
  • Unforeseen emergency closing
Gina Conway / SCM Support

“Mutu thinks of everything you might need even before you know you need it. They have been great to work with and I highly recommend them.”

Gina Conway, Owner & FounderGina Conway Salons
Business Contact Support
Red Haired Hairdressing Model

Centralised group booking

Multi-site salons will save money and time with Salon Call Manager’s centralised booking. Inbound calls are routed to a dedicated call centre and a ‘whisper’ tells your receptionist which of your salons the client is calling.

Drive business growth:

  • Professional call handling
  • SMS to client missed calls
  • Silence phones in salon
  • Full reporting
  • Stay in control
  • Seamless transfers within group
  • Handle unlimited simultaneous calls
  • Real time feedback for instant callbacks
  • Grows with your business
  • 24/7 UK support desk
Sue Haydon / SCM Groups

“Salon Call Manager is in each Trevor Sorbie salon, ensuring we never miss a client call and callers never hear the engaged tone. Its features and flexibility allow us to operate our business as we wish and continue to expand the group.”

Sue Haydon, Managing DirectorTrevor Sorbie