Never miss a client call again...
Boost salon profit
How much do missed client calls cost you? If you miss just 4 calls a day it could be costing you £47,424 a year in lost turnover. Check how much you’re losing with our instant calculator.
Installing Salon Call Manager ensures you’ll never miss a client call again. Just imagine the extra revenue this could generate for your salon and the number of new clients you’d gain.
Did you know 68% of new clients won’t call back if their first call isn’t answered? Salon Call Manager automatically sends your caller a SMS letting them know you’ll be phoning them straight back then prompts your receptionist with a ‘missed call alert’ to ensure they phone and clinch the booking.
Turn callers into clients, faster:
“Without Salon Call Manager we’d be losing sales.”
Calculate how much your salon is losing each month
Market your salon
Turn your phone system into a sales tool with Salon Call Manager’s promotional messaging and on-hold marketing. Engaging your clients with professionally recorded marketing enhances your brand image, reduces caller frustration and makes their wait time more pleasant and helpful.
As they hold for their call to be answered promote your latest hair and beauty offers, products and services with powerful adverts recorded by professional voice over artists. Prefer not to advertise? Use caller waiting time to give directions, parking and other useful salon information.
Tell your clients about your:
“When launching Skyler London, we were looking for the best technologies to support our business and Mutu were totally on it. Highly recommended!”
Call 0333 332 3999 to book your Salon Call Manager demo
Manage your team
Worried your reception is missing calls, not ringing callers back and losing appointments? With Salon Call Manager your team gets instant automatic ‘missed call alerts’ prompting them to pick up the phone, while an ‘action’ button on screen lets you easily check whether that vital callback has been made and the appointment booked.
Out of the salon? On holiday? Wherever you are, stay in control and keep an eye on your team’s performance with our end-of-day SMS report. Daily, weekly and monthly reports ensure you can monitor and manage your team to improve client service and profitability.
Set your team up for success:
“It’s always scary to think how many calls you are missing, but being able to see and action missed calls so easily has changed how our Front of House operate.”
Improve client experience
Want to improve your client service when reception is busy, unattended or shut? With Salon Call Manager your clients will get a professional friendly response 24/7.
Your callers will never hear the engaged tone again, always hear a professional welcome greeting and are encouraged to stay on the call or book online by your personalised message. If they hang up they will receive an instant text message letting them know you have their number and will be calling them straight back.
Deliver an experience your clients will love:
Put your clients first. Call 0333 332 3999.
Peace of mind support 24/7
How do you tell your clients if you have to close in an emergency? Do you have a plan for power failure? Call our support team who will immediately upload a specific message to let your clients know what’s going on. Our UK based helpdesk is available 24/7.
In the event of a telecoms failure, we can route your calls to another phone or mobile. Your clients call the same salon number and hear the same messages, the business just keeps running.
Keep your clients informed
Salon Call Manager helps provide business continuity during:
“Mutu thinks of everything you might need even before you know you need it. They have been great to work with and I highly recommend them.”
Centralised group booking
Multi-site salons will save money and time with Salon Call Manager’s centralised booking. Inbound calls are routed to a dedicated call centre and a ‘whisper’ tells your receptionist which of your salons the client is calling.
Drive business growth:
“Salon Call Manager is in each Trevor Sorbie salon, ensuring we never miss a client call and callers never hear the engaged tone. Its features and flexibility allow us to operate our business as we wish and continue to expand the group.”