Mutu, salon and spa telecom specialists. We’ve the knowledge, equipment and expertise to help drive your business success. See what some of the top UK salons and spas say about working with us…
“It’s made such a difference to have Salon Call Manager at each of our salons. It’s always scary to think how many calls you are missing, but being able to see and action missed calls so easily has changed how our Front of House operate. Working with Mutu has been fantastic and we just feel much more in control of our client communications.”
“Salon Call Manager seamlessly adds to our award-winning customer service. Without Salon Call Manager we would be missing business opportunities and losing sales.”
“Mutu offers a full service solution for your telephone and messaging needs. Mutu thinks of everything you might need even before you know you need it. They have been great to work with and I highly recommend them to any service business who need a good quality customer service solution.”
“With so many client calls a day, I have peace of mind that we are answering the massive majority first time, but I also know my reception teams are working at maximum effectiveness making those all-important call backs that rescue and retain client business on a daily basis.”
“We use Mutu’s Call Manager solution on a daily basis across all our salons. It gives our reception teams complete visibility with regards to live call information and ensures our clients always have a positive experience when they contact us by phone, even if we have to call them back”
“I have been with Mutu right from the very beginning, over the last decade they have supported and advised me on the set up of our call handling and together we have built a fantastic working relationship. Salon Call Manager has given my business the flexibility and visibility we need to be able to operate in a fast moving world. We have always invested in the latest technology to ensure we’re ahead of the competition where we intend to stay.”
“For years we have used Salon Call Manager to operate our centralised booking centre. This allows a better quality of appointment conversation with our clients and stops the phones ringing in the salon. Furthermore, it frees up our front-of-house staff to focus on the client at each of our salons.”
“We genuinely love working with the team at Mutu. They are super professional and make things that could be difficult nice and easy. When launching Skyler London, we were looking for the best technologies to support our business and Mutu were totally on it. Highly recommended!”
“As one of Mutu’s longest standing customers and one of the first salon groups to introduce the Salon Call Manager solution to our reception desks, we couldn’t operate our business without it. The solution gives us massive flexibility and has improved our customer service standards immeasurably”
We have used Salon Call Manager for 6 years, and especially like the flexibility to divert calls when one location is busy so that we do not miss client bookings. We recently switched over our merchant services to Mutu – it was very easy to switch and has resulted in some cost savings. The Mutu team are above all always very helpful and swift at dealing with any issues – much less hassle than dealing with some larger telecommunications companies!
